Open Subscription Details

Click your name in the top right corner and choose Subscription under Configuration. Only administrators see this option.

Subscription Details shows:

• Current Plan: the plan name, the monthly price, how many emails are included per month and the price per email above that. Prices are shown excluding VAT.
• Status and Next Billing: the date and amount of the next payment.
• Emails used this period: emails sent in the current billing period, against what your plan includes.
• Billing Details: the name, billing email and country on the subscription.

Change plan

Click Change plan and choose the plan you want. All plans have the same features; they differ only in how many emails are included. Costs are adjusted automatically. See Pricing for the current plans.

Change your card or cancel

Click Manage Billing & Subscription. It opens a billing view in LeadJabber, connected to Stripe, where you can change your payment card or cancel the subscription.

Sending more than your plan includes

Sending does not stop when you reach the number of emails in your plan. Each email above the limit costs the overage price shown under Current Plan. Follow your usage under Emails used this period, and change plan if you regularly send more than your plan includes.

What happens when you cancel

You keep access until the end of the period you have paid for. The account is not deleted when the subscription ends, so your contacts, sequences and results stay there and you can export what you need. Accounts that have been inactive for three years are deleted.